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Frequently Asked Questions

Quick answers: Express Ramps sells wheelchair ramps, threshold ramps, modular ramps, portable folding ramps, and vehicle ramps for homes and businesses. Free ground shipping is included within the contiguous United States, and most orders arrive in 3 to 5 business days. We accept all major credit cards, PayPal, and purchase orders for qualified buyers. Insurance typically does not cover wheelchair ramps. For help choosing a ramp, call 866-491-1110 or use our online Ramp Wizard .

Express Ramps: Your Partners in Accessibility

Welcome to Express Ramps, the nation's leading expert in high-quality mobility and accessibility solutions. Since 1999, we have been dedicated to a single mission: empowering individuals, businesses, and communities by removing physical barriers and restoring freedom of movement.

General Questions

What types of ramps does Expressramps.com offer?

Discover our wide selection of ramps designed to meet every mobility challenge: wheelchair ramps , threshold ramps , modular ramps , portable folding ramps , and vehicle ramps. Our products are engineered for durability and ease of use. There's a perfect ramp for every situation, and our team is ready to help you find it! Try our Ramp Wizard to find the best ramp for your needs.

Are the ramps suitable for both residential and commercial use?

Commercial products have to meet ADA ramp code , while residential applications are less restrictive and allow for a larger selection of mobility products. Our ADA compliant ramps are expertly designed for use in commercial environments. Choose Expressramps.com for ADA-compliant products that can be customized for your exact needs, with professional support every step of the way.

How do I choose the right ramp?

To choose the right ramp, measure the height you need to overcome, match the ramp to your mobility device, confirm the weight capacity, decide between a portable or permanent ramp, and check your space. For commercial use, the ADA requires a slope of no more than 1 inch of rise for every 12 inches of ramp. See the 6 steps below .

Why choose Expressramps.com for your ramp needs?

Expressramps.com is committed to providing high-quality, reliable ramp solutions that enhance safety and accessibility. Our ramps are crafted to deliver exceptional performance and peace of mind, making us the trusted choice for homes, businesses, and institutions nationwide since 1999.

Ordering

What payment methods are accepted?

We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and purchase orders for qualified buyers. Flexible payment options make it simple for you to invest in accessibility.

What if my business or organization is tax exempt?

Please fill out our Tax Exempt Form with a copy of your exemption document and we will promptly set up your account.

Does insurance pay for wheelchair ramps?

Typically, insurance does not cover wheelchair ramps. There may be exceptions, but you would need to contact your insurance provider to confirm.

How do I order a ramp?

Shopping for ramps is fast and convenient on Expressramps.com. Browse our easy-to-use website or contact our friendly sales specialists at 866-491-1110 for guidance. With detailed product information and secure checkout, getting the perfect ramp has never been easier.

Shipping

Do you ship to Hawaii or Alaska?

Unfortunately, we currently do not offer shipping to Alaska, Hawaii, Puerto Rico, or other U.S. territories due to the very high costs. Free ground shipping is available only in the contiguous United States.

What is the normal delivery time?

Free ground shipping is included, and normal delivery time is 3 to 5 business days. Express Ramps ships directly from the factory in Kentucky to your delivery address. Most smaller items ship via FedEx or UPS Ground, while larger items ship by truck and may require a delivery appointment. Inclement weather and other factors may impact estimated delivery times. Free ground shipping is only available in the contiguous United States.

How to Choose the Right Wheelchair Ramp

  1. Measure the height to overcome. Measure the vertical rise from the ground to the entry point, straight up and down. This determines the ramp length needed for a safe incline. At the ADA 1:12 slope, every inch of rise needs one foot of ramp, so a 24-inch rise needs a 24-foot ramp.
  2. Consider the mobility device. Electric wheelchairs and scooters can typically handle steeper inclines than manual wheelchairs or walkers. Manual wheelchair users who go up the ramp on their own need the gentlest slope.
  3. Check the weight capacity. Choose a ramp that supports the combined weight of the user, the mobility device, and any assistant or equipment. Most of our ramps support up to 800 lbs.
  4. Decide on portable or permanent. Choose a portable ramp for travel, a semi-permanent ramp for occasional use, or a fixed modular ramp for long-term accessibility. For businesses, we offer a selection of ADA-compliant access solutions .
  5. Evaluate the space and environment. Consider the available space, doorway widths, and whether the ramp will be used indoors or outdoors. All of our ramps are weather-resistant, have non-skid surfaces for traction, and are suitable for indoor or outdoor use.
  6. Get an expert recommendation. Use our Ramp Wizard to enter your measurements and requirements, and we'll recommend the ramp that fits your needs.

Didn't find your answer? Call 866-491-1110 , email info@expressramps.com , or visit our customer service page.