Customer Service
Quick answer: For help with an order, call toll-free 1-866-491-1110 or email info@expressramps.com . Most items ship within one business day with free ground shipping to the contiguous U.S., returns follow our 30-day "No-Hassle" policy, and you can track orders anytime in your account .
Express Ramps Customer Service Overview
Express Ramps is a premier provider of American-made mobility solutions, specializing in portable and modular wheelchair ramps. At Express Ramps, we are committed to providing affordable handicap access solutions backed by outstanding customer support. This page is a one-stop resource for all your wheelchair ramp questions. Whether you are looking for ADA-compliant modular ramps, portable suitcase ramps, or threshold transitions, our team is here to help.
Our service commitment
- Fast shipping: Most items ship within one business day with free ground shipping to the contiguous United States.
- Easy returns: Our "No-Hassle" 30-day return policy ensures you find the perfect fit for your home or business.
- Order management: Real-time order tracking and account management .
- Flexible payments: We accept all major credit cards and PayPal financing , and offer tax-exempt ordering for eligible organizations. Payments are processed securely with SSL encryption.
- Expert guidance: Not sure what size you need? Use our Ramp Wizard or call our toll-free experts at 1-866-491-1110 for personalized recommendations, including help with ADA-compliant ramp selection.
Find What You Need
From tracking your order to navigating sales tax exemptions, Express Ramps provides the professional expertise required to make your environment accessible and safe.
| I want to... | Go to |
|---|---|
| Find answers to general questions | Frequently Asked Questions |
| Review shipping options and delivery times | Shipping Options |
| Check order status, shipping status or order history | Manage Your Account |
| Return or exchange an item | Return Policy |
| Order without sales tax for an exempt organization | Sales Tax Exempt Orders |
| Pay over time | Financing Options |
| Read how we handle your information | Privacy Policy |
| Ask a product or general question | Contact Us |
Still need help? Call toll-free 1-866-491-1110 , email info@expressramps.com , or send us a message .