Customer Service
Express Ramps Customer Service Overview:
Express Ramps is a premier provider of American-made mobility solutions, specializing in portable and modular wheelchair ramps. Their customer service hub provides comprehensive support for residential and commercial access needs. Key features include:
- Order Management: Real-time order tracking and account management.
- Expert Assistance: Access to the "Wheelchair Ramp Wizard" and toll-free expert support at 1-866-491-1110.
- Compliance & Safety: Assistance with ADA-compliant ramp selection and secure, SSL-encrypted payment processing.
- Policies: Transparent 30-day "No-Hassle" returns, privacy policy and free ground shipping within the contiguous U.S.
Express Ramps Customer Service: Dedicated Support for Your Mobility Needs At Express Ramps, we are committed to providing affordable handicap access solutions backed by outstanding customer support. Our dedicated customer service page is designed to be a one-stop resource for all your wheelchair ramp questions. Whether you are looking for ADA-compliant modular ramps, portable suitcase ramps, or threshold transitions, our team is here to help.
Our Service Commitment Includes:
- Fast Shipping: Most items ship within one business day with free ground shipping to the contiguous United States.
- Easy Returns: Our "No-Hassle" 30-day return policy ensures you find the perfect fit for your home or business.
- Flexible Payments: We accept all major credit cards, PayPal financing, and offer tax-exempt ordering for eligible organizations.
- Expert Guidance: Not sure what size you need? Use our Ramp Wizard™ or contact our support team for personalized recommendations.
From tracking your order to navigating sales tax exemptions, Express Ramps provides the professional expertise required to make your environment accessible and safe.
Frequently Asked Questions (FAQ):
Most General Questions are answered in this section
Shipping Options:
Review shipping options and estimated delivery time-frames
Manage Your Account:
Check on order status, shipping status, order history or manage your account
Sales Tax Exempt Orders:
Information on how to order without sales tax for exempt companies and organizations.
Ask General Questions:
Contact us with product or general questions